INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes! All our product photos are taken from actual items available at Misraab. However, slight variations in color may occur due to lighting or screen settings.

Do you offer delivery within Malé and Hulhumalé?

Yes, we offer free delivery for orders above MVR 500 in Malé, Hulhumalé, and boats. Smaller orders may include a small delivery fee.

How can I place an order?

You can easily order through our website or contact our Misraab Shop directly via Viber (+960 725 0630) for assistance and custom requests.

What should I do if an item is out of stock?

If an item you love is out of stock, don’t worry! You can message us on Viber or through our social media pages, and we’ll let you know when it’s available again.

Can I return or exchange an item?

Yes, returns or exchanges are accepted within 3 days of purchase if the product is unused and in its original packaging. Please contact our team to arrange it.

Do you deliver to resorts or local islands?

Yes, we can arrange deliveries to resorts and local islands through scheduled boats. Delivery times may vary depending on location and schedule.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS