Welcome to Misraab Trading Company Pvt Ltd. By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
Eligibility: You must be at least 18 years old to use our services. By using our website, you represent that you meet this age requirement.
Amendments: Misraab Trading Company Pvt Ltd reserves the right to modify or update these terms at any time. Any changes will be posted on this page, and your continued use of our services after such changes have been made will constitute your acceptance of the new terms.
Product Descriptions: We strive to ensure that all product descriptions are accurate and up-to-date. However, we do not guarantee that product descriptions, prices, or other content are error-free. In case of any discrepancies, please contact us for clarification.
Pricing: All prices listed on our website are in MVR unless otherwise stated. Prices are subject to change without notice. Taxes, shipping, and handling fees may be added at checkout.
Order Acceptance: All orders are subject to acceptance by Misraab Trading Company Pvt Ltd. We reserve the right to refuse or cancel any order at our discretion, whether or not the order has been confirmed and your payment processed.
Payment Methods: We accept major credit cards, bank transfers, and other online payment methods as specified during the checkout process.
Payment Security: We use secure payment gateways to protect your payment information. Misraab Trading Company Pvt Ltd does not store or have access to your full payment details.
Payment Disputes:In the event of a payment dispute, please contact our customer service team immediately. We will work with you to resolve the issue in a timely manner.
Shipping Policy: We ship both locally and internationally. Shipping costs, delivery times, and available shipping options will be provided at checkout.
Delivery Times: While we aim to deliver your order within the estimated time frame, delivery times are not guaranteed and may vary due to factors beyond our control.
Customs and Duties: For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply. Please check with your local customs office for more information.
Return Policy: If you are not satisfied with your purchase, you may return the product within 14 days of receipt, provided it is unused and in its original packaging. Please refer to our return policy for detailed instructions.
Exchange Policy:Exchanges are accepted for defective or damaged items. Contact us within 7 days of receiving your order to initiate an exchange.
Refunds: Refunds will be processed within 7-10 business days after we receive the returned item. Refunds will be issued to the original payment method.
Ownership: All content on our website, including text, images, logos, and product designs, is the property of Misraab Trading Company Pvt Ltd or its licensors and is protected by intellectual property laws.
Use of Content: You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
Disclaimer: Misraab Trading Company Pvt Ltd makes no warranties, expressed or implied, regarding the accuracy or reliability of the content or services provided on our website.
Liability: To the fullest extent permitted by law, Misraab Trading Company Pvt Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.
These terms and conditions shall be governed by and construed in accordance with the laws of the Maldives. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in the Maldives.
If you have any questions or concerns about these terms and conditions, please contact us at:
Misraab Trading Company Pvt Ltd
Email: sales@misraab.com.mv
Phone: +960 3333521
Address: DMK Building, Chaandhanee Magu Male', Republic of Maldives
By using our website and services, you acknowledge that you have read, understood, and agree to these terms and conditions.